Jackson Hewitt Tax Service - St Cloud, Florida

Nikki Nicole

Outstanding Customer Service. Myrlaine Vieux has been doing my taxes for years and is extremely professional, courteous and knowledgeable when it comes to taxes. Please book your appointment with her you will not be disappointed. Thanks so much Myrlaine! You're the best! ?

Samantha Stites

The call center who scheduled my appointment told me it would be 99$ but after they were done it was 700$ for them to file my taxes and I have a simple return

Isaac Parks

I filed my taxes today with Natalie at the St. Cloud office. I did not file last year and had more than just one form to include in this years return. Natalie asked me questions to determine what routes were best for me and was extremely informative. She was well prepared and answered all of my questions. Natalie was able to build my confidence as I was going to file by myself. As a walk in with no appointment, I did not expect the process to go so fast. I was in and out the office within 15 mins. I definitely will be filing with Jackson Hewitt again! Thanks Natalie

Jamie Brandstatter

I visited this location today and was helped by Mary Kay Williams and she absolutely went above and beyond to help me receive my refund she was extremely nice and very patient if I could give her a higher rating than 5 stars I would. I will definitely be reffering her to all my friends, family and co-workers. Thank you Jackson Hewit fir having such a wonderful employee and service.

Irie Tunz

I Have used Jackaon Hewitt tax preparation for 10 years. From South Florida to Central Florida the continuity of professionalism and preparation accuracy have been the same. Using this service I have never had an error or IRS issue with my tax filing.

Jo Ferguson

I went to this location to get some information about getting my taxes done early and I encountered a very pleasant employee Myrlaine. She was very knowledgeable and courteous to me.

Robert Dodrill

Avoid this location. They no show appointments and apparently don't even have people working on days that they're open. Had an afternoon appointment scheduled and the place was locked down. Called several numbers supposedly associated with the location, and no answer on any.

According to customer service it's a franchise location, and they couldn't even find the name of the owner in their own system to reach out to. I thought that was pretty shady. I ended up driving to Alafaya location to find an open branch; they helped me there BTW. Very friendly and excellent service, even though it's a bit of a drive. Only other place open on a Friday. Or that was supposed to be open at least.

I recommend everyone else find help at different locations, unless you like staring at locked doors.

Lisa Standridge

Very professional and Myrlaine helped us out tremendously! Great job! We will def keep going back and never do our taxes ourselves again!